Kraken verification

[kafiristanica]

hello guys
I have some troubles with verification at kraken com. I filled forms few days ago but my status is "pre-verified". Support didn't reply on my request. Maybe someone on this forum knows what is going?

[1Referee]

Kraken, like the majority of all the exchanges in this market being subject to KYC and AML policies, are all suffering from major delays when it comes to verification requests, resolving matters, answering questions, etc. To add; you having done everything just a few days ago is too early to expect your verification to be settled. There are enough people out here who are waiting for more than a week, even up to a month in some extreme cases, so just give it some time. If before Friday of next week still nothing changed, then contact them again.

[keyboard warrior]

If you make a ticket about it and don't get a reply for considerable time you can ask for help in the kraken announcement thread. They have support staff who read the thread and can sometimes accelerate replies to support tickets.

https://bitcointalk.org/index.php?topic=290799.6020

[kafiristanica]

Kraken, like the majority of all the exchanges in this market being subject to KYC and AML policies, are all suffering from major delays when it comes to verification requests, resolving matters, answering questions, etc. To add; you having done everything just a few days ago is too early to expect your verification to be settled. There are enough people out here who are waiting for more than a week, even up to a month in some extreme cases, so just give it some time. If before Friday of next week still nothing changed, then contact them again.

thanks bro you've reassured me